BRYAN'S Cleaners and Laundry
  ABOUT US FREE PICK UP SERVICES GIFT CARD COMMUNITY NEWSLETTER CONTACT  

Thank you for choosing BRYAN'S Cleaners and Laundry. We value your business. At BRYAN'S we believe in constant and never-ending improvement. If you would fill out the feedback survey below we will do our best to make your next visit your best yet.
 
Plus we'll send you a little thank you gift for your time.

Name:
Address:
City, State, Zip
Phone:
Which BRYAN'S location did you visit? Arroyo Parkway     Foothill
Lake    San Marino
At the time of drop off, please rate the following on a scale of 0-3, with 0=poor, 1=fair, 2=good, 3=excellent or answer Yes or No where applicable
When did you drop off your order?
Store Cleanliness:
Floors 0     1     2     3
Counters 0     1     2     3
Overall 0     1     2     3
Were there customers' clothes on the floor? Yes     No
Service:
What was the name of the Customer Service Rep (CSR) helping you?
Was the CSR properly dressed in uniform with BRYAN'S shirt tucked in? Yes     No
Grooming/Appearance 0     1     2     3
Did the CSR say your name three (3) times? Yes     No
Did the CSR thank you for your business? Yes     No
Did the CSR smile? Yes     No
Friendly/Courteous 0     1     2     3
Was the CSR knowledgeable? 0     1     2     3
Were you asked about spots, stains or special instructions? Yes     No
At the time of pick-up, please rate the following on a scale of 0-3, with 0=poor, 1=fair, 2=good, 3=excellent or answer Yes or No where applicable
When did you pick-up your order?
Store Cleanliness:
Floors 0     1     2     3
Counters 0     1     2     3
Overall 0     1     2     3
Were there customers' clothes on the floor? Yes     No
Service:
What was the name of the Customer Service Rep (CSR) helping you?
Was the CSR properly dressed in uniform with BRYAN'S shirt tucked in? Yes     No
Grooming/Appearance 0     1     2     3
Did the CSR say your name three (3) times? Yes     No
Did the CSR thank you for your business? Yes     No
Did the CSR smile? Yes     No
Friendly/Courteous 0     1     2     3
Was the CSR knowledgeable? 0     1     2     3
Was CSR prompt in retrieving your finished order? Yes     No
Product:
Pressing: 0     1     2     3
Cleanliness/No Spots 0     1     2     3
Did your clothes have lint? Yes     No
Did your clothes have missing buttons? Yes     No
Appearance of packaging 0     1     2     3
Comments:
 
 

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